VR Transpoint’s operating system and responsibility
Our operations combine certified systems
The operating system guides our employees and partners to ensure sustainable development and continuity. Based on the active training of our own personnel and contract operators, regular audits and customer satisfaction surveys, we continuously develop our operations in a more service-oriented direction.
In addition, the operations take into account the special characteristics and opportunities of the VR Group and promote the achievement of common goals and other strategic objectives.
Certified operations
The operation and responsibility of rail logistics is based on a certified operating system:
- Quality management system ISO 9001:2015
- Environmental management system ISO 14001:2015
- Occupational health and safety management system ISO 45001:2018
- VR Group Plc’s safety certificate (Only in Finnish)
AEO
Our employees have been trained and inducted into the AEO (Authorised Economic Operator) requirements. An authorised economic operator is a company that has received a customs security certificate for its customs clearance and logistics operations. AEO is a global project aiming to promote the security of international supply chains.
Important issues for our transport services in the operating environment of rail transport include:
- customer and partner cooperation
- transport service development
- personnel training, development of well-being and professional qualifications
- monitoring and management of environmental emissions
- assurance and development of overall safety and security
- compliance with laws and regulations.